The Line
In many businesses and professional offices there is a division of some kind. In a medical or dental office it can be between back (treatment) and front (administration). In a business between production and sales, or engineering and production, or… Where is the division in your workplace?
These divisions create conflict.If you look historically most wars and conflicts between nations occur at physical borders or where people perceive differences between different kinds of people or beliefs.Conflict and division of this sort does not support Inquiry Management or upward moving energy. In fact it disrupts it and requires the attention of top down management as long as it persists.One goal of Inquiry Management is to unify an organization under a common “want for us”. To accomplish this the perception of divisions must be reduced or eliminated.Some strategies for overcoming divisions are:
- Cross training
- Developing a group identity
- Eliminating physical boundaries and barriers
- Corporate Renewals
- Inquiry Management and Leadership styles and techniques
- Resolving competitiveness in leadership positions
- Shared values and objectives
- Shared incentive and profit sharing programs, including “random bonusing”
- Shared understanding of the whole business process from beginning to end
- Corporate transparency
- Using Inquiry Method™ to resolve interpersonal and inter departmental conflict
- Top leadership valuing corporate unity
What is one thing you could do this week to reduce division or conflict in your organization?